Shipping Policy
Shipping Policy – Xyfora
Last updated: [Insert date]
At Xyfora, we are committed to shipping your orders quickly and efficiently. This policy outlines the delivery times, shipping fees, and shipping conditions.
1. Delivery Areas
We ship our products to the following destinations:
📌 Serviced countries: [List the countries you ship to]
📌 Exceptions: We do not ship to P.O. boxes, and some remote areas may be excluded.
If you are unsure whether your location is eligible, please contact us at cmwd.service@gmail.com.
2. Processing & Shipping Times
📦 Order processing time: 1 to 3 business days
📦 Estimated delivery times:
| Destination | Standard Shipping | Express Shipping |
|---|---|---|
| France | 7–12 business days | 3–5 business days |
| Europe | 8–15 business days | 4–7 business days |
| International | 10–20 business days | 5–10 business days |
Delivery times may vary depending on stock availability, high-demand periods, and logistical constraints.
3. Shipping Fees
Shipping fees are calculated based on package weight, delivery destination, and the selected shipping method.
🚚 Standard Shipping: [Price depending on destination]
🚀 Express Shipping: [Price depending on destination]
🎁 Free Shipping: For all orders over XX € (if applicable)
4. Order Tracking
Once your order is shipped, you will receive an email containing:
✅ A tracking number (if available)
✅ A link to the carrier's tracking page
Please note that not all carriers offer real-time tracking for all destinations.
5. Delivery Delays & Issues
While we do our best to meet estimated delivery times, delays may occur due to factors beyond our control:
🔸 Logistical or customs issues
🔸 Extreme weather conditions
🔸 High-demand periods (Christmas, sales, etc.)
If your order is delayed, please contact us at cmwd.service@gmail.com with your order number.
6. Issues Receiving Your Package
📍 Marked as delivered but not received: Check with neighbors or your local post office. If the package is still missing, contact us.
📍 Incorrect address provided by customer: We are not responsible for packages delivered to incorrect addresses provided at checkout.
📍 Damaged item received: Contact us immediately with photos so we can resolve the issue.
7. Customs & Taxes
For international orders, customs duties may apply depending on the destination country’s regulations. These charges are the customer's responsibility. We cannot estimate these costs—please check with your local customs office.
8. Order Modification or Cancellation
🚨 Once the order is shipped, it can no longer be modified or canceled. If you wish to cancel your order, please contact us within 12 hours of placing your order.
9. Contact
📧 Email: cmwd.service@gmail.com