Privacy Policy

Privacy Policy - Xyfora

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At Xyfora, we take the protection of your personal data very seriously. This privacy policy explains what information we collect, how we use it, and what your rights are.

1. Information We Collect

We collect several types of personal data when you use our site:

šŸ“Œ Information provided by the user:

  • First and last name

  • Email address

  • Postal address and phone number

  • Payment information (processed securely by our partners)

šŸ“Œ Automatically collected data:

  • IP address

  • Device type and browser

  • Pages visited and interactions on our website

  • Cookies and similar technologies (see Section 6)

šŸ“Œ Data from third parties:
We may receive information from partners such as payment platforms or social networks if you use these services to log in or make a payment.

2. How We Use Your Data

We use your personal data to:
āœ… Manage your orders (payment, shipping, invoicing)
āœ… Improve your customer experience (support, recommendations)
āœ… Send promotional offers (if you have given consent)
āœ… Ensure website security and prevent fraud
āœ… Comply with legal and accounting obligations

3. Sharing of Data

We never sell your data. However, we may share it with trusted third parties:
šŸ”¹ Service providers (payment, logistics, web hosting)
šŸ”¹ Marketing partners (if you have agreed to receive our offers)
šŸ”¹ Legal authorities if required by law or in case of suspected fraud

All our partners adhere to strict data protection standards.

4. Data Retention

We retain your data for as long as necessary:
šŸ“Œ Orders: 5 years (to meet accounting obligations)
šŸ“Œ Marketing: Until you unsubscribe
šŸ“Œ Cookies: Up to 13 months (see Section 6)

5. Your Rights

In accordance with the GDPR (General Data Protection Regulation), you have the following rights:
šŸ”¹ Right of access ā€“ View your personal data
šŸ”¹ Right to rectification ā€“ Correct or update your information
šŸ”¹ Right to erasure ā€“ Request deletion of your data
šŸ”¹ Right to restriction ā€“ Limit how your data is processed
šŸ”¹ Right to object ā€“ Refuse certain uses (e.g., marketing)
šŸ”¹ Right to data portability ā€“ Receive your data in a readable format

šŸ“§ To exercise your rights, contact us at: cmwd.service@gmail.com

6. Cookies and Similar Technologies

We use cookies to enhance your browsing experience, personalize offers, and analyze website traffic.

You can manage your cookie preferences in your browser settings or through our on-site cookie management tool.

7. Data Security

We implement advanced security measures (encryption, firewalls, regular audits) to protect your data from unauthorized access.

8. Policy Changes

We reserve the right to modify this policy. The most recent update will always be indicated at the top of the page.

9. Contact

šŸ“§ Email: cmwd.service@gmail.com